Privacy and the policy of the use of cookies

This privacy policy and the policy of the use of cookies (hereinafter “Privacy Policy”) consists of the set of rules that govern the processing of personal data and collecting cookie files on websites of Restauracja Krupowa Izba (hereinafter referred to as  “Service”).

This Privacy Policy is addressed to every person who visits the website, contact the Personal Data Controller (by phone, e-mail , or through the contact form), and who are employees, associates, or representatives of the contractors of the Personal Data Controller  (hereinafter referred  to as “Users”).

Prior to using the Service, the User should read the Privacy Policy. The Privacy Policy defines the rules of processing and protecting personal data of persons using the Service. The purpose of the Privacy Policy is, inter alia, to implement the information obligation referred to in Article 13(1) and (2) of Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons  with regard to the processing of personal data and on the free movement of such data , and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter  referred to as “GDPR”),


Controller of the Users’ data
The Controller of the Users’ personal data is Lukpol spółka z ograniczoną odpowiedzialnością with its registered office in Zakopane (KRS: 0000206880), Krupówki 43, 34-500 Zakopane (hereinafter referred to as „Controller”). Users can contact the Controller as follows:

by sending a letter to the address: Krupówki 43, 34-500 Zakopane

by e-mail:,

phone no.: 018 20 156 99.

Data Protection Officer
We have not appointed a Data Protection Officer.

of the processing of personal data and legal basis of the processing
Personal data of  Users will be processed for the following purposes and on the basis of the following legal grounds:

Providing answers to enquiries sent by Users and contacting Users in respect of the matters which they communicated to the Controller using, among others, the contact form or by sending a message to the Controller’s e-mail address. The legal basis for the data processing is the legitimate interest of the Controller (Article 6 (1)(f)of the GDPR), consisting in the need to provide the Users with the answers.

Contacting Users in respect of current matters, including in particular, performance of the agreements between the Controller and the User, Controller’s employee and the entity represented by the User, presenting offers, accepting orders and commissions, replying to enquiries. The legal basis for the data processing is legitimate interest of the Controller (Article 6 (1)(f)of the GDPR), consisting in the need to maintain ongoing contact with the Controller’s contractors.

Implementation of agreements concluded between the Controller and the User, the User’s employer or the entity represented by the User, including acceptance and execution of orders, placing orders, concluding agreements, performing activities in the field of accounting, accounting service, debt collection. The legal basis is the necessity to perform the contract or to undertake actions before concluding the contract with the User (Article 6 (1)(f)of the GDPR), as well as the legally justified interest of the Controller (Article 6 (1) (f)of the GDPR) consisting in the need for proper performance of contracts with contractors.

Compliance with legal obligations of the Controller including in particular those resulting from the provisions of tax law (legal basis – Article 6 (1)(c) of the GDPR).

Determining, securing and asserting potential claims both on the part of the Controller and the User. The legal basis is the Controller’s legitimate interest (Article 6(1)(f) of theGDPR) in the possibility of establishing, asserting or defending claims.

Data recipients (categories of recipients)
Personal data of Users may be disclosed to external entities providing services for the Controller, such as logistic, legal, audit and accounting services, as well as to providers of IT services, including e-mail. The controller may disclose personal data of the Users only to entities with whom it has concluded an agreement entrusting the processing thereof.  Personal data of User will not be transferred to a third country or international organization.

Personal data storage period
We will store your data for the period necessary to fulfill the purposes specified above. If:

the User’s personal data are processed in connection with the performance of the contract concluded with the User, his employer or the entity represented by the User we will store them for the period of the performance of the contract and to the extent necessary – for 5 years from the end of the calendar year in which the due tax due in connection with the conclusion and performance of the contract expired or longer, if required by law.

The User contacted the Controller – his data will be processed for the period necessary for the purpose of contacting the User and for the period of 1 year from the end of contact.

If the User’s personal data is no longer necessary for the purposes for which it was processed, the Controller will store it in order to determine, pursue or defend against possible claims on both the part of the Controller and the User only for the periods of limitation of claims, specified by the relevant provisions of law.

Consequences of not supplying personal data
With the exception of the cases where supplying personal data is required by law, the Users provide their  personal information on voluntary basis, but if the User does not provide such unformation, it will make it more difficult or impossible for us to achieve the purposes set out above.

Information on automated decision-making
User’s data will not be processed in an automated way, including it will not be processed in the form of profiling.


Rights related to the processing of personal data
The User has the following rights in relation to the processing of personal data:

Right of access to personal data, right to request rectification, erasure or limitation of the processing of personal data, unless these rights are excluded or limited by law.

The right to object to the processing of personal data due to the specific situation of the User – in cases where the User’s personal data is processed on the basis of our legitimate interest.

The right to transfer personal data, i.e. the right to receive personal data in a structured, common and machine-readable computer format. You may transfer this information to another Data Controller or request that we transfer it to another Data Controller. However, we will only do so if it is technically possible.

The right to lodge a complaint with the authority – the President of the Office for Personal Data Protection.

Other rights resulting from generally binding legal regulations.

If you wish to exercise these rights, please contact us.


What are cookies?
Cookies are Internet data, in particular text files, which are stored on the end device (computer, mobile phone, tablet) of the User. First of all, they contain the name of the website of their origin, unique number and the duration of storage on the end device. Cookies are used to provide the Controller with statistical information on the Users’ movements, activity and the manner of using the Service. They allow the content and services to be adjusted to the User’s preferences.

The term „cookie” refers to cookie files  and other similar tools described in Directive 2009/136/EC of the European Parliament and of the Council concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications) and Article 173 of the Telecommunications Law.

What are cookies used for?
In connection with the use of cookies by us, we provide you with the most important information about their applications.

The cookie mechanism is not used to obtain any information about Users,  except for the information about their behavior on the Website.

The controller stores cookies on the Users’ computers to:

a) customize the Service to the needs of Users and optimize the use of websites;
b) remember the User’s preferences and individual settings, recognize the User’s device and display the website adjusted to the User’s needs (full version, mobile version of the website) in an appropriate manner;
c) create viewing statistics for the Service that help to understand how Users use the Service and to improve its structure and content;
d) maintain the User’s session (after logging in), thanks to which the User does not have to re-enter his login and password on every subpage of the Service;
e) save the basket data in the online store so that the User retains them when he/she logs out of the Service and comes back later.

What types of cookies do we have?
There are two main types of cookies used within the Service:

a) „session cookies”
b) „persistent cookies”.
Session cookies are temporary files that are stored on the User’s terminal device until the User logs out, leaves the website or switches off the software (browser). „Persistent” cookies are stored in the User’s end device for the period specified in the parameters of cookie files or until they are deleted by the User.

The following types of cookies are used within the Service:

a) „necessary” cookies enabling the use of services available within the Service, e.g. authentication cookies used for services requiring authentication within the Service;
b) cookies used to ensure security, e.g. used to detect abuse of authentication within the Service;
c) „performance” cookies, enabling the collection of information on how the website of the Service is used;
d) „functional” cookies, which allow the User to „remember” the settings and personalize the User interface, e.g. by adjusting the language or region of the User, the font size, the appearance of the website, etc.

How can cookies be blocked?
In many cases, by default, web browsers allow cookies to be stored on User’s end device. Service Users may at any time change the settings concerning cookies, e.g. in such a way as to block the automatic handling of cookies, or to inform the User every time they are stored on the Service User’s device. For more information on how to use cookies, please refer to your browser settings or visit the following websites:

in Internet Explorer browser:


in Mozilla Firefox browser:

[link –]

in Chrome browser:

[link –]

in  Safari browser:

[link –]

in Opera browser:

[link –]

However, the Controller informs that limiting the use of cookies may affect some of the functionalities available on the website of the Service.


  • ul. Krupówki 43
    34-500 Zakopane
  • +48 18 201 56 99

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